Fix: ‘Cannot Reset Apple ID Security Questions’ Problem

While working with the Apple device, you might encounter an error message which says; ‘Cannot Reset Apple ID Security Questions’. This message indicates that you didn’t enter the details which you provided earlier, it will ask you for the security question to verify who you are. These types of message signify that you could be an imminent imposter and Apple must have to activate this security protocol and asked you for the security questions and if in case, you have forgotten the answers, in this situation, Apple won’t allow you to reset the security questions. Moreover, if you don’t give Apple with another email which will be used by Apple as a recovery email whenever any user is looking for their Apple ID, then you will be compelled to use the security questions.

However, in this type of circumstances, you always need a backup mail, if you are unable to sign in to your Apple ID or if you have forgotten your password. Nevertheless, receiving a message like this is sometimes proves irritating and frustrating for the users, as you may be prevented from buying applications, music and other applications or content from the iTunes store until you provide you with the details of your security questions correctly.

Let’s start discussing how to fix ‘Cannot Reset Apple ID Security Questions’ issue without any glitches. We provide you with few solutions in which one of them will surely work. The steps are mentioned below.

Steps to Fix ‘Cannot Reset Apple ID Security Questions’ 

To fix this issue without any error, you have to follow few simple steps in the exact sequence to avoid trouble and damages. This process is less time-consuming and takes fewer efforts. Here how to do it:

Fix-1: Steps to Reset the Security Questions

1.     Navigate to the “https://iforgot.apple.com/.”

2.     Now, type your “Apple ID” in the box appears on your screen.

3.     Next, hit the “Continue” tab.

4.     After that, pick the options for resetting the security questions.

5.     Alternatively, type your Apple ID password in the box appeared on your screen.

Note: If any user is receiving the message which says; because you are unable to enter the Apple’s ID password then you cannot get back your Apple ID in any situation.

6.     Now, Follow the on-screen steps to verify your identity.

7.     Then, select the new security questions and answers.

If you are unable to verify the account, you will not be able to reset the Apple ID security questions, and potentially you will get the message which indicates that “Cannot reset security questions”. Nonetheless, in this situation, you need to follow the steps which are discussed below:

1.     Firstly, navigate to the “https://support.apple.com/.” Also, Apple provides you live chat support options.

2.     Now, pick “Forget Security Questions” options.

3.     In the “Forget Security Questions” you will get multiple options for help. However, these options will fluctuate according to the regions.

   

     Devin Smith is a Microsoft Office expert and has been working in the technology industry since 2002. As a technical expert, Devin has written technical blogs, manuals, white papers, and reviews for many websites such as office.com/setup.

      

   Source:-https://devinsmith007.wordpress.com/2019/01/11/fix-cannot-reset-apple-id-security-questions-problem/